El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only) Hotel Puerto Morelos, Puerto Morelos - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

El Dorado Casitas Royale Catamaran, Cenote & More Inclusive is an adults-only resort located in Puerto Morelos, Mexico. This oceanfront resort offers a tranquil respite with luxurious accommodations and a focus on gourmet dining experiences. Its stunning beachfront location, tranquility, and unique wellness approach set it apart as a prime destination for relaxation and indulgence.

Location

El Dorado Casitas Royale is conveniently located 30 km from the Aeropuerto de Playa del Carmen, making it easily accessible for travelers. Nearby landmarks include Playa del Secreto, and the resort is set against a backdrop of stunning natural beauty, offering an ideal setting for relaxation.

Rooms

Each suite offers breathtaking views of the Caribbean Sea, with standout features including a private pool and a roofless outdoor shower. The accommodations include spacious living areas, modern amenities, and balconies designed for ultimate privacy and relaxation.

Eat & Drink

The resort features a selection of ten different restaurants offering a variety of cuisines, from Mexican and Italian to Mediterranean and Caribbean. Each dining venue presents signature dishes that highlight local flavors and international favorites, ensuring an exceptional culinary experience.

Leisure & Business

The resort provides a range of activities, including access to a luxurious spa featuring unique services and therapies inspired by native Mexico. Guests can enjoy swim-up bars and tranquil lounging around pools while indulging in wellness treatments.

“The location of El Dorado Royale is a perfect paradise with a stunning beachfront and easy access to all the resort activities.”view full review

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“An exceptional resort with outstanding service and cuisine” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

No parking available.

Wireless internet is available in the entire hotel for free.

Other information

The hotel El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only) provides visitors with a free full breakfast.

There are no cribs provided in a room.

Pets are not allowed.

English, German, Spanish, Russian

Year renovated:2007

Number of rooms:203

Former name

el dorado casitas royale a spa resorts - more inclusive (adults only)

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Oceanfront Rooms

Max:

2 persons

66 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Pool Side Casita

Max:

2 persons

62 m²

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Casita

Max:

2 persons

78 m²

Bed options:

1 King Size Bed

Garden view

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Puerto Morelos 5.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 16.0 mi

Cancun (CUN) 20.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“The food quality was excellent, especially at Fuentes; the wine pairing enhanced the flavors beautifully.” view full review

Relaxing Spa Escape

“The massage overlooking the sea was an lovely experience, offering tranquility and rejuvenation.” view full review

Spotless and Inviting Room

“Our room was impeccably clean and beautifully maintained, creating a welcoming atmosphere for our stay.” view full review

Well-Equipped Gym

“The gym was fully equipped with modern machines and ample space to work out, ideal for fitness enthusiasts.” view full review

General

Non-smoking rooms
Wi-Fi
No parking
24-hour reception
No pets allowed
24-hour security
Baggage storage
Private beach
Allergy-free rooms
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Picnic area/ Tables
Dinner

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Aqua park
Live entertainment
Night club
Garden area
Spa & wellness center
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Hot spring bath
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

Map view

Carr Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

City landmarks

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

2600 ft

El Palenque Theater

1.6 mi

Chapel

1.6 mi

Golf Course

El Manglar Golf Course

2.1 mi

Cirque du Soleil

2.2 mi

Teatro Vidanta

2.4 mi

Playa Paraiso Golf Course

2.5 mi

Wedding chappel

2.6 mi

Paradise Beach

2.7 mi

Galaxy

2.8 mi

Golf Course

Golf Club

2.8 mi

Amusement Park

Mayan Water Complex

3.1 mi

Beach

Playa del Secreto

31.8 mi

Nearby

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

0 ft

Reviews and Ratings

Feedback from previous guests about their experience

74%

liked the resort and would come back again

7.4/10

Very good

Rooms

6.8

Location

7.2

Service

7.9

Dining

7.1

Brian

United Kingdom, March 2025

6.6/10

My stay at El Dorado Casitas Royale was a mixed bag. I thoroughly enjoyed the stunning grounds and friendly staff, but I was let down by the quality of the food and some issues with my room. While the unique features like the outdoor shower added charm, the overall experience left me wanting more. I found it hard to fully relax due to these inconveniences.

Rooms

6.0

The Casita Suite was charming with beautiful high ceilings and outdoor showers, but I faced several maintenance issues that detracted from my experience.

Service

8.0

The staff was consistently friendly and attentive, providing personalized service that made the stay special, even though I noticed some delays during peak times.

Location

7.0

The resort is nicely situated, with beautiful grounds and proximity to the beach, but the swim conditions were disappointing due to rocks and coral.

Dining

5.0

Dining was a letdown; the food lacked flavor and left me feeling that the portion sizes were too small, despite the appealing concept of many restaurants.

Facilities

7.0

Facilities like room service and the saltwater pools were excellent, enhancing the overall experience, though I faced maintenance issues that affected my comfort.

Samantha

United Kingdom, March 2025

8.4/10

I had an unforgettable time at El Dorado Casitas Royale! The staff was incredibly friendly and attentive, always ensuring my needs were met. The food options were fantastic, and I loved the variety available, especially the breakfast. However, the beach was a bit of a letdown due to rocky areas and the presence of concrete blocks. Overall, I'd rate my experience highly! 😍🌴

Rooms

8.0

My Casita suite was charming with high ceilings and a lovely jacuzzi. The outdoor shower was a unique perk, although I faced a few maintenance issues like a malfunctioning AC and noise from repairs.

Service

10.0

The service was outstanding! The bell staff and my concierge truly cared about my experience, especially the butlers who went out of their way to assist me, making the stay very enjoyable.

Location

7.0

The resort is beautifully surrounded by gardens and jungle, creating a serene atmosphere. However, the beach, while pretty, wasn't ideal for swimming due to rocky entries and concrete blocks.

Dining

9.0

Dining was a highlight with fresh, delicious offerings and excellent service. I particularly enjoyed the meals at the Italian restaurant and the variety available at each meal.

Facilities

8.0

The resort had great facilities including 24-hour room service and beautifully maintained pools. The shuttle service was occasionally slow, but it was manageable.

Seth

United States of America, February 2025

7.4/10

We had an overall enjoyable stay at the resort, with stunning grounds and excellent dining options. However, we faced some challenges with the check-in process, pool chair reservations, and seaweed issues on the beach. The service can be hit or miss, particularly with the concierge team, which left us feeling a bit underwhelmed given the price we paid.

Rooms

7.0

The rooms were clean and a decent size, but lacked the luxury touches we expected from a 5-star resort.

Service

6.0

While housekeeping staff were cheerful and attentive, the concierge service was lacking, especially when it came to making dinner reservations and responding to requests.

Location

7.0

The resort is beautifully situated with manicured landscapes, but the beach access was hampered by an overwhelming amount of seaweed, making it less appealing.

Dining

9.0

The food options were impressive, particularly the Fuentes culinary show, which was a highlight of our stay.

Facilities

8.0

The pool areas were well-kept and spacious, but finding available seating was a challenge at times due to guests reserving chairs and not using them.

United States of America, February 2025

6.0/10

Rooms

Service

Location

Dining

Facilities

Sarah

United Kingdom, February 2025

6.6/10

I had a mixed experience at El Dorado Casitas Royale. While the staff provided excellent service and the resort's eco-friendly initiatives were commendable, I faced several frustrating issues with room upgrades and dining reservations.

Rooms

6.0

The Casitas were charming with high ceilings and outdoor showers, but I had problems with my room's amenities, including a malfunctioning AC and an unprepared upgrade that took longer than expected.

Service

7.0

The staff was friendly and attentive, providing exceptional service, yet I felt the pressure to tip and upgrade frequently, which detracted from the overall experience.

Location

7.0

The sprawling grounds of the resort are beautifully maintained, but the beach isn't swimmable due to rocks and concrete blocks, which was disappointing.

Dining

6.0

Dining options were plentiful, and the food quality was generally good, but I encountered issues with making reservations and receiving correct orders at times, leaving me frustrated.

Facilities

7.0

The facilities were nice, including a 24-hour room service option, but I experienced delays in booking excursions and some of the advertised services were hard to access.

Sawyer

United Kingdom, January 2025

6.0/10

I enjoyed the beautiful grounds and food at El Dorado Casitas Royale, but the beach situation was a big disappointment. While the staff were friendly and attentive, the noise from various events detracted from my relaxation. Overall, it’s a solid choice for food and pools, but not ideal for beach lovers.

Rooms

6.0

The Casita Suites were charming, featuring high ceilings and outdoor showers, but we experienced multiple maintenance issues that disrupted our stay.

Service

6.0

While some staff, like Leo and Isaac, were exceptional and made our stay memorable, others seemed to overlook the importance of attentive service.

Location

6.0

Though the property is beautifully maintained in a jungle setting, the beach is not suitable for swimming and often had maintenance crews clearing seaweed.

Dining

6.0

The dining options were varied and delicious, with standout experiences at JoJo's and Fuentes, although some meals required pre-booking and extra charges.

Facilities

6.0

The resort features immaculate pools and 24-hour room service, but the lack of available lounge chairs and golf carts proved to be a nuisance.

Billy

United States of America, December 2024

8.6/10

This resort truly exceeded my expectations with its breathtaking beauty and an array of activities to keep us entertained. The staff were incredibly attentive and made our stay feel special. The food and drinks were delicious, and I fell in love with the night shows. However, my experience at one restaurant was disappointing, particularly in terms of service, and I found some food options to be mediocre. Overall, it’s a fantastic place to create unforgettable memories with plenty to do.

Rooms

9.0

The rooms were spacious and offered a gorgeous view, equipped with all necessities. I particularly loved having a jacuzzi bath.

Service

9.0

The level of service was exceptional; everyone made sure we had everything we needed, contributing to a wonderful experience.

Location

10.0

The location was ideal, right on the beach and close to various entertainment options that made our nights enjoyable.

Dining

7.0

While I enjoyed many meals, some were underwhelming, such as our experience at D'Italia where service fell short. Breakfast was quite good, especially the custom omelettes.

Facilities

8.0

The facilities were well laid out and fun to explore, with plenty of options for relaxation and adventure. The hydrotherapy and massage on the beach were highlights.

Everett

United States of America, November 2024

6.6/10

I had mixed feelings about my stay. The service from the concierges was exceptional, making our group feel really taken care of. However, the beach was a huge letdown; it was rocky and littered with concrete blocks that made it hardly enjoyable. On the plus side, the staff was generally friendly and accommodating, but the room switching and cleanliness issues were frustrating.

Rooms

5.0

After switching rooms multiple times, I finally got the room with a beach view, though it wasn’t well-prepared, with some cleanliness issues.

Service

9.0

The concierges went above and beyond to help us plan our activities and dinner reservations.

Location

5.0

The location was beautiful in theory, but the state of the beach made it less appealing than expected.

Dining

7.0

Dining options were varied, and the food quality was quite good, though some restaurants were closed.

Facilities

8.0

The pool area was well maintained, giving us a nice retreat from the beach.

Emily

United Kingdom, September 2024

6.6/10

I recently had an unforgettable stay at El Dorado Casitas Royale, though it wasn't without its flaws. The location is breathtaking with private cabanas and excellent service, but I did encounter some issues with my room and the overall dining experience. While the grounds are stunning, and the staff is incredibly friendly, the quality of food seemed to have diminished since my last visit, which was disappointing.

Rooms

6.0

The casita was charming with high ceilings and a great patio. However, I faced issues with dampness and cleanliness, which detracted from the overall experience.

Service

6.0

Staff were courteous and tried their best to accommodate, but there seemed to be fewer of them, leading to inconsistent service during busy times.

Location

8.0

Nestled in a beautiful area with lush surroundings, the casitas provided a more private feel compared to larger resorts, though the beach wasn't swimmable due to rocks.

Dining

6.0

The food quality has declined; dishes I once enjoyed were now underwhelming, especially in the Santa Fe restaurant where options were limited.

Facilities

7.0

The resort offered a nice range of facilities with beautiful pools and room service was super convenient, but I wish there were better options for nearby dining.

Dan

United States of America, September 2024

9.0/10

I just returned from an incredible trip with my daughters at this resort, and it truly exceeded our expectations! From the moment we arrived until we left, we felt special, thanks to the attentive staff and delightful surroundings. However, I did find that if you want poolside seating, you have to wake up quite early to snag a bed or chair. Overall, it was a fantastic experience, and I would recommend it highly.

Rooms

8.0

We stayed in a swim-up room that offered a stunning view. While the room was slightly outdated, it was comfortable and clean.

Service

10.0

The service we received was remarkable. Our personal concierge, Stephan, was incredibly helpful, and every staff member we interacted with was courteous and hardworking.

Location

9.0

The resort is beautifully surrounded by nature, providing a serene ambiance, and close to various activities on-site.

Dining

9.0

Dining at the resort was a treat, with many delicious options available. Just be prepared for occasional wait times at the popular restaurants.

Facilities

9.0

The pool facilities were diverse and well-maintained, perfect for relaxation or fun activities like water polo.